Nobody sells our program better than our loyal customers. Read about our contractors’ experiences with our program, process, and people in their own words.
In the past it was common for someone to ‘keep their word’ and mean it. Nowadays you look far and wide to find folks like those that make up the management of Medallion that always keep their word and are credible and responsive.
In my 36 years in business I can vouch for the fact that I have more confidence in the staff with Medallion than I ever had with over 100 prior bank/lender relationships.
Medallion Bank offers a smooth process and great communication during the entire job process—from approval to funding.
As a Medallion Bank contractor since 2013, I can honestly say that their service is outstanding on many levels. My personal Account Executive at the Bank is excellent to work with and always helps me get those tough deals bought. I would highly recommend them to anyone.
Our regional rep and his management team know and understand the necessity of our sales finance operation to provide affordable, competitive, indirect standard installment loan programs to increase sales, while also offering a wide variety of optional promotional payment plans to address unique customer needs and requests.
We continue to choose Medallion for: quick, efficient processing of new applications by underwriters; prompt review of loan stipulations with emailed acknowledgment of acceptance; receipt of signed loan document packages acknowledged promptly via email; and funding through ACH deposits are timely and reliable.
Overall, the consistency of Medallion’s procedures from start to finish is the main reason for us to extend our successful business partnership for many more years.
At my company, we appreciate the personal attention that Medallion provides because it is so different from other finance companies. Being able to call in and quickly speak to someone is one of the reasons why Medallion is my favorite. When there is an issue, it is so easy to just call and know there is someone there that will help you get it handled quickly.
The relationship between a lender and contractor must be a partnership. Trust is necessary for both parties, and without it you will fail. I trust Medallion Bank and the people that work there, and value the long-term partnership that we’ve built between our two businesses.
The ‘personal attention’ that Medallion Bank offers is a valued asset to our company, and in my opinion is what separates Medallion Bank from other home improvement lenders.
Medallion Bank has a great loan process, the website is user friendly and the underwriters are always available via email and phone. This kind of accessibility helps the process move smoothly and quickly. Customer service is friendly, courteous and responsive. I found the Regional Team to be easy to reach and quick to assist on the rare occasion I have needed help with a question or a challenge. We look forward to continuing our relationship with Medallion Bank!
It is always important when it comes to finding a lender that a relationship is built. Trust and communication is very hard to come by, and when it comes to a bank relationship, it is essential to not only have, but maintain. From the moment we signed on with Medallion, there has been a mutual respect that is invaluable, and makes our bond strong. Having Medallion in your arsenal of lending options is crucial to any business that is looking out for their success as a company, and, most importantly, for their customers.