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Customer Success Specialist

Lucy Soldwisch

Lucy Soldwisch joined Medallion Bank in 2018 and has over 20 years of experience in consumer banking and consumer lending.  She is passionate about providing excellent customer service and going beyond the customer’s expectations. In her role as Customer Success Specialist, she is excited to bring her background and experience to this role and to continue building strong relationships with both new and existing recreational dealers.

Lucy grew up in Southern California in a small family-owned business that shaped her values in ethics, integrity, and family.  Lucy has lived in Utah for over 20 years and she enjoys trail walking, hiking, yoga, antiques, and spending time with her two sons and their families.

Contact Lucy at 801.713.3267

Blue Triangle

CUSTOMER SUCCESS TEAM

Michelle

Michelle Elmendorf

Customer Success Specialist II

Lucy

Lucy Soldwich

Customer Success Specialist I

Blue Triangle

BUSINESS DEVELOPMENT TEAM

Anne

Anne McCabe

Business Development Manager - FSPs

Jordan

Jordan Moore

Business Development Mgr - Dealer Groups

Portrait of Damon Puckett

Damon Puckett

Business Development Mgr - Independent Dealers, West

Spring Greenberg

Spring Greenberg

Business Development Mgr - Independent Dealers, East

Blue Triangle

MANAGEMENT TEAM

Jordan

Justin Willey

Credit Manager

Spring Greenberg

Melanie Bird

Assistant Credit
Manager

Professional Portrait of Wade Albers

Wade Albers

Senior Director, Sales

Aubree

Aubree Madsen

Customer Success Manager

We work with
dealers in 44 states

We work directly with dealerships and financial service providers to offer quality recreation financing for your customers, including those with past credit challenges.

Independent Dealers:

In Western states, please contact Damon Puckett.

In Eastern states, please contact Spring Greenberg.

Map of the United States. States west of the Mississippi are dark blue. States east of the Mississippi are light blue. The image includes a capeion saying, "Medallion Bank does not lend in Alaska, Hawaii, Louisiana, Rhode Island, or West Virginia.
Small Triangle

WHY MEDALLION BANK?

More than 
a score

We work directly with dealerships and financial service providers to offer quality recreation financing for your customers, including those with past credit challenges. Loans in this sector are one of our specialties, so we know what it takes to help get the customer approved and the deals done.

Make More Money in More Ways

The more you use Medallion Bank, the more you earn. Whether it's approvals you wouldn’t get otherwise, generous incentives, or customers for life that buy again and again, you can earn more with Medallion Bank.

Finance Your Credit-Challenged Customers

We are a market leader in the non-prime lending space. We often finance credit-challenged customers that other lenders won’t. People have unexpected events in their lives, and we specialize in financing fun when those events are in the past.

White-Glove Treatment on Every Deal

You will never talk to a robot with Medallion Bank. Every time you call in, you’ll be directed to a real person to help resolve the issue. With fast, friendly and focused service, we strive to help your business succeed.

Recreation

1100 East 6600 South
Suite 510
Salt Lake City, Utah 84121
866.688.6983

Home Improvement

1100 East 6600 South
Suite 510
Salt Lake City, Utah 84121
888.833.8570

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