General Topics

An Updated Dealer & Contractor Experience

by Brenda | February 16, 2021

An Updated Dealer & Contractor Experience

This Thursday, February 18, Medallion Bank’s visual brand will receive an update. While the change to our look will be universal, the Application Manager site is getting a more substantial makeover.

Application Manager is our website for dealers and contractors to submit loan applications, generate and sign loan documents, and initiate loan funding. It’s been a mainstay of the Bank’s offering to dealers and contractors and has steadily acquired features over the years. The first change we’re making is a simple one. The “Application Manager” name is being retired and the site will now be known as Medallion Bank Dealer & Contractor.  

One of the drawbacks to adding features regularly is a site can get a little complicated. To solve that problem, we went back to the drawing board and re-thought the entire website. So, in addition to the name change, the major practical changes to the Dealer & Contractor site will include: 

Dashboard

New Application Dashboard

  • Streamlined navigation at the top of the page and a cleaner layout
  • Quick filters for application phases, Recently Viewed or All
  • A new advanced search feature

Dashboard

Introduction of Application Process Phases, from initial Application through Stipulations, Documentation, and Funding

  • Clear information and navigation options with no orphan buttons or guesswork required. We’ve discarded what we called the “collection of functions” in favor of a streamlined process
  • Statuses and next actions needed – always know where each application stands
  • Notes display across all phases for quick reference

Dark Mode

New Visual Option: Dark Mode

  • Looks great!
  • Easy on the eyes (less strain)
  • Great for low light working conditions

As you might expect, there are many more changes in the Dealer & Contractor site, but users should adapt to them pretty easily. We hope you enjoy the updates. Please contact us with any questions or feedback.

Home Improvement

Hours of Operation Monday – Friday
8am – 6pm MT
Saturday
9am – 4pm MT

Holiday Closures

Please note: Holiday closures are not the same for the Recreation and Home Improvement Departments.

  • New Year’s Day
  • Labor Day
  • Memorial Day
  • Thanksgiving
  • Independence Day
  • Christmas
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas
  • Day before Thanksgiving,
    Wednesday,
    November 26, 2025
    – Closing at 3:00 MT

    Day after Thanksgiving,
    Friday,
    November 28, 2025
    – Closing at 4:00 MT
  • Day before Christmas,
    Wednesday,
    December 24, 2025
    – Closing at 3:00 MT

    Day After Christmas,
    Friday,
    December 26, 2025
    – Closing at 4:00 MT

    Saturday after Christmas,
    December 27, 2025
    – Closed
  • New Year’s Eve
    Wednesday,
    December 31, 2025
    – Closing at 4:00 MT

    Day After New Years,
    Friday,
    January 2, 2026
    – Closing at 4:00 MT

    Saturday After New Years,
    January 3, 2026
    – Closed

Home Improvement Application Processing Open as Follows

Home Improvement loan application processing is open on the following holidays. All other departments are closed.

  • Martin Luther King Jr. Day
  • Columbus Day/Indigenous Peoples’ Day
  • Presidents’ Day
  • Veterans Day
  • Juneteenth
  • Martin Luther King Jr. Day
  • Presidents’ Day
  • Juneteenth
  • Columbus Day/Indigenous Peoples’ Day
  • Veterans Day

Recreation

Hours of Operation Monday – Friday
8am – 5pm MT
Closed Weekends

Holiday Closures

  • New Year’s Day
  • Labor Day
  • Martin Luther King Jr. Day
  • Columbus/Indigenous Peoples’ Day
  • Presidents' Day
  • Veterans Day
  • Memorial Day
  • Thanksgiving
  • Juneteenth
  • Christmas Day
  • Independence Day
  • New Year’s Day
  • Martin Luther King Jr. Day
  • Presidents' Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus/Indigenous Peoples’ Day
  • Veterans Day
  • Thanksgiving
  • Christmas Day
  • Day before Thanksgiving,
    Wednesday,
    November 26, 2025
    – Closing at 3:00 MT

    Day after Thanksgiving,
    Friday,
    November 28, 2025
    – Closing at 4:00 MT

    Day before Christmas,
    Wednesday,
    December 24, 2025
    – Closing at 3:00 MT
  • Day After Christmas,
    Friday,
    December 26, 2025
    – Closing at 4:00 MT

    New Year’s Eve
    Wednesday,
    December 31, 2025
    – Closing at 4:00 MT

    Day After New Years,
    Friday,
    January 2, 2026
    – Closing at 4:00 MT

Borrower Services

Hours of Operation Monday - Friday
8am-11pm MT
Saturday
9am-1pm MT

Holiday Closures

:
  • New Year's Day
  • Thanksgiving
  • Memorial Day
  • Christmas
  • Independence Day
  • New Year's Day
  • Memorial Day
  • Independence Day
  • Thanksgiving
  • Christmas

Welcome to Our New Website

Welcome to the newly redesigned MedallionBank.com. Our website now features a fresh look and includes a dedicated FAQ page for borrowers, as well as new content for strategic partners.

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