General Topics

A Special Thanks to Our Community

by Brenda | November 1, 2019

Sometimes we get so focused on the daily tasks that it’s easy to lose sight of a bigger picture. So in the spirit of Thanksgiving, we’ve decided to share some of what we’re grateful for. We encourage you to do the same if you get the chance!

Thanks to our Home Improvement Contractors

Our home improvement lending program has grown significantly over the past few years. Thank you to the excellent contractors in our network! We see how hard our contractors work to provide great service to their customers. Not only do you care about each project, you care about helping your customers afford it. 

We feel lucky and honored to work with so many contractors across the United States. Keep up the hard work, and thanks for working with us!

Thanks to our Recreation Dealers

Our recreation dealers work hard to provide products to enhance lifestyles and create happiness and freedom for their customers. They truly want to help everyone that comes to their dealerships! We’re so grateful to have a network of enthusiastic and positive dealers. 

One of the best things about our dealers is their willingness to serve every customer (including those with bad credit). Our reputation as the leading non-prime recreation lender wouldn’t exist without the great attitudes of our dealers. Thanks for being an inspiration to us!

Thanks to our Medallion Bank Team

So much work happens behind the scenes with our team. We are so grateful to have an atmosphere of teamwork and collaboration, which enables us to provide better service to our customers. 

From loan processing to account management, operations to technology… nothing would be possible without great communication and culture. Our employees truly create an environment where our contractors and dealers come first. Thanks for always working hard to make sure our clients are happy!

Home Improvement

Hours of Operation Monday – Friday
8am – 6pm MT
Saturday
9am – 4pm MT

Holiday Closures

Please note: Holiday closures are not the same for the Recreation and Home Improvement Departments.

  • New Year’s Day
  • Labor Day
  • Memorial Day
  • Thanksgiving
  • Independence Day
  • Christmas
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas
  • Day before Thanksgiving,
    Wednesday,
    November 26, 2025
    – Closing at 3:00 MT

    Day after Thanksgiving,
    Friday,
    November 28, 2025
    – Closing at 4:00 MT
  • Day before Christmas,
    Wednesday,
    December 24, 2025
    – Closing at 3:00 MT

    Day After Christmas,
    Friday,
    December 26, 2025
    – Closing at 4:00 MT

    Saturday after Christmas,
    December 27, 2025
    – Closed
  • New Year’s Eve
    Wednesday,
    December 31, 2025
    – Closing at 4:00 MT

    Day After New Years,
    Friday,
    January 2, 2026
    – Closing at 4:00 MT

    Saturday After New Years,
    January 3, 2026
    – Closed

Home Improvement Application Processing Open as Follows

Home Improvement loan application processing is open on the following holidays. All other departments are closed.

  • Martin Luther King Jr. Day
  • Columbus Day/Indigenous Peoples’ Day
  • Presidents’ Day
  • Veterans Day
  • Juneteenth
  • Martin Luther King Jr. Day
  • Presidents’ Day
  • Juneteenth
  • Columbus Day/Indigenous Peoples’ Day
  • Veterans Day

Recreation

Hours of Operation Monday – Friday
8am – 5pm MT
Closed Weekends

Holiday Closures

  • New Year’s Day
  • Labor Day
  • Martin Luther King Jr. Day
  • Columbus/Indigenous Peoples’ Day
  • Presidents' Day
  • Veterans Day
  • Memorial Day
  • Thanksgiving
  • Juneteenth
  • Christmas Day
  • Independence Day
  • New Year’s Day
  • Martin Luther King Jr. Day
  • Presidents' Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus/Indigenous Peoples’ Day
  • Veterans Day
  • Thanksgiving
  • Christmas Day
  • Day before Thanksgiving,
    Wednesday,
    November 26, 2025
    – Closing at 3:00 MT

    Day after Thanksgiving,
    Friday,
    November 28, 2025
    – Closing at 4:00 MT

    Day before Christmas,
    Wednesday,
    December 24, 2025
    – Closing at 3:00 MT
  • Day After Christmas,
    Friday,
    December 26, 2025
    – Closing at 4:00 MT

    New Year’s Eve
    Wednesday,
    December 31, 2025
    – Closing at 4:00 MT

    Day After New Years,
    Friday,
    January 2, 2026
    – Closing at 4:00 MT

Borrower Services

Hours of Operation Monday - Friday
8am-11pm MT
Saturday
9am-1pm MT

Holiday Closures

:
  • New Year's Day
  • Thanksgiving
  • Memorial Day
  • Christmas
  • Independence Day
  • New Year's Day
  • Memorial Day
  • Independence Day
  • Thanksgiving
  • Christmas

Welcome to Our New Website

Welcome to the newly redesigned MedallionBank.com. Our website now features a fresh look and includes a dedicated FAQ page for borrowers, as well as new content for strategic partners.

We would like to hear from you.

We value your feedback and always want to learn how we can improve. Please submit thoughts about your experience with Medallion Bank here:

Submit Feedback

Give us a review

We invite you to share your experience with Medallion Bank on one of the websites listed below. Your reviews and feedback are important to us!