General Topics Recreation

Helping Your Customers Find the Right RV

by Brenda | April 20, 2021

Helping Your Customers Find the Right RV

Buying a recreational vehicle (RV) is similar to buying a car, but there are different factors to consider during the purchasing process. If you make a good selection, though, you can expect to keep it around for many years to come. Your customers will enjoy countless road trips in a vehicle that is the right size and has the best features for them. As an RV dealer, here are some questions to ask potential customers who are looking to find the right RV for their lifestyle.

How Many Passengers Will You Be Carrying?

Ask the prospective RV owners the number of passengers they are expecting to carry. On some road trips, they may want to have only two or three close family members. On other trips, they may anticipate having several family members, a few friends, and a dozen other friends stopping by now and then.

The size of the RV is the most vital factor to consider when purchasing. An RV that is too small becomes uncomfortable and unbearable to live in, even if it contains every luxurious appliance. The first question to ask must involve the vehicle’s size.

What Appliances Do You Need?

Every RV needs to have appliances for the kitchen and bathroom. So, for your next question, ask what types of appliances the potential RV owners need to carry out daily tasks, such as cooking, cleaning, and doing the laundry. Common appliances found in homes include fridges, heaters, and microwaves. However, not every appliance found in a home needs to be included in an RV, so it’s essential to ask which ones are most important to your customer.

What Features Do You Want?

Third, ask about the features they want. There are hundreds of features found in modern RVs. Start by asking them if they have any specific features in mind. They may prefer to have curtains installed to separate each room instead of doors. They may also want specific sizes for their septic tanks or bathrooms.

Will You Be Towing the Vehicle?

Ask how the prospective owner wants to tow the recreational vehicle and choose the RV’s size based on the vehicle being used to tow it. Some small, compact cars are made to tow large RVs, but other cars have weight limits. For smaller cars, lighter RVs need to be chosen for towing purposes.

For many prospective buyers, purchasing an RV is a challenge that is similar to buying a home. Every RV dealer needs to teach each customer how to find the right RV, which starts by knowing the most important questions to ask each potential buyer. Some questions will be fairly obvious, while others will require some research.

Any RV dealer who is interested in offering financing to their customers should contact Medallion Bank. Our fast, simple, and easy non-prime financing helps recreation dealers close more sales and serve more buyers. Learn more about our financing programs here.

Home Improvement

Hours of Operation Monday – Friday
8am – 6pm MT
Saturday
9am – 4pm MT

Holiday Closures

Please note: Holiday closures are not the same for the Recreation and Home Improvement Departments.

  • New Year’s Day
  • Labor Day
  • Memorial Day
  • Thanksgiving
  • Independence Day
  • Christmas
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas
  • Day before Thanksgiving,
    Wednesday,
    November 26, 2025
    – Closing at 3:00 MT

    Day after Thanksgiving,
    Friday,
    November 28, 2025
    – Closing at 4:00 MT
  • Day before Christmas,
    Wednesday,
    December 24, 2025
    – Closing at 3:00 MT

    Day After Christmas,
    Friday,
    December 26, 2025
    – Closing at 4:00 MT

    Saturday after Christmas,
    December 27, 2025
    – Closed
  • New Year’s Eve
    Wednesday,
    December 31, 2025
    – Closing at 4:00 MT

    Day After New Years,
    Friday,
    January 2, 2026
    – Closing at 4:00 MT

    Saturday After New Years,
    January 3, 2026
    – Closed

Home Improvement Application Processing Open as Follows

Home Improvement loan application processing is open on the following holidays. All other departments are closed.

  • Martin Luther King Jr. Day
  • Columbus Day/Indigenous Peoples’ Day
  • Presidents’ Day
  • Veterans Day
  • Juneteenth
  • Martin Luther King Jr. Day
  • Presidents’ Day
  • Juneteenth
  • Columbus Day/Indigenous Peoples’ Day
  • Veterans Day

Recreation

Hours of Operation Monday – Friday
8am – 5pm MT
Closed Weekends

Holiday Closures

  • New Year’s Day
  • Labor Day
  • Martin Luther King Jr. Day
  • Columbus/Indigenous Peoples’ Day
  • Presidents' Day
  • Veterans Day
  • Memorial Day
  • Thanksgiving
  • Juneteenth
  • Christmas Day
  • Independence Day
  • New Year’s Day
  • Martin Luther King Jr. Day
  • Presidents' Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus/Indigenous Peoples’ Day
  • Veterans Day
  • Thanksgiving
  • Christmas Day
  • Day before Thanksgiving,
    Wednesday,
    November 26, 2025
    – Closing at 3:00 MT

    Day after Thanksgiving,
    Friday,
    November 28, 2025
    – Closing at 4:00 MT

    Day before Christmas,
    Wednesday,
    December 24, 2025
    – Closing at 3:00 MT
  • Day After Christmas,
    Friday,
    December 26, 2025
    – Closing at 4:00 MT

    New Year’s Eve
    Wednesday,
    December 31, 2025
    – Closing at 4:00 MT

    Day After New Years,
    Friday,
    January 2, 2026
    – Closing at 4:00 MT

Borrower Services

Hours of Operation Monday - Friday
8am-11pm MT
Saturday
9am-1pm MT

Holiday Closures

:
  • New Year's Day
  • Thanksgiving
  • Memorial Day
  • Christmas
  • Independence Day
  • New Year's Day
  • Memorial Day
  • Independence Day
  • Thanksgiving
  • Christmas

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