How Can We Help?
Borrower Customer Service
Phone: (855) 653-9231
Operation Hours
Monday-Friday
8am-11pm MT
Saturday
9am-1pm MT
Mail payments to the address on your billing statement.
If you don’t have your billing statement, send payments with your account number to the PO box below:
Medallion Bank PO Box 3999, St. Joseph, MO 64503
There is a service charge to make payments over the phone instead of online.
Log in to make a payment with no fee.