Thomas Riddle Customer Service Manager

Thomas Riddle is the Customer Service Manager of Medallion Bank Home Improvement Lending, and has been with the company since 2016. With over 15 years of customer service experience in the insurance and technology industries, he brings a diverse skill set with a focus on customer experience.  Before joining Medallion Bank Thomas worked with TAGN as General Manager for 10 years, and then Autel Robotics as Customer Experience Manager for 2 years.   

Thomas specializes in creating excellent customer experiences, team building, operations management, and technological implementation. He earned his degree in Management Information Systems at Washington State University. 

In his free time Thomas enjoys spending time with his wife, two dogs, three cats, eight chickens, and two ducks. He is an outdoor enthusiast who plays sports year round and also enjoys a good game of billiards.