Tech + Service: Purpose-Built for ContractorsHome Improvement Contractor Project Financing.

Automated decision-making paired with the industry’s best customer service. At Medallion Bank, we offer the best of both worlds.

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About Home Improvement Lending

About Home Improvement Lending

Medallion Bank works with home improvement contractors to offer consumer financing at the point of sale. Our services help contractors to increase their profits, receive quick funding, and offer comprehensive financing options that benefit you and your customers.

If you have not experienced our industry-leading customer service, we invite you to contact us. We would love to demonstrate what we can do for you and your team.

High Tech Lending Helps You Work More Efficiently

High Tech Lending Helps You Work More Efficiently

Our software is accessible whenever and wherever you need it. Whether you’re at a customer’s home or on the go, our app is available on your laptop, tablet, or phone with an internet connection. When you’re ready for customers to start a loan application or sign documents, simply send them a link. Additionally, you can track your applications, loans in progress, and funding status by logging in to our Contractor Portal or mobile app. We are continually investing in software improvements to simplify the management of your project financing.

Why Medallion Bank?

Better Financing

Better Financing

Increase profits with our no cost programs and win customers with low payments.

Fast Funding

Fast Funding

Our loan funding process is among the fastest in the industry, aimed at achieving a turnaround time within 1 to 2 business days.

Dedicated Bank Contacts

Dedicated Bank Contacts

You will know exactly who to call and how to reach them. Give us a try. We think you will be pleased.

Training

Training

We offer comprehensive training to help you and your team succeed.

Their customer service is by far the best of all of the companies that I work with. They always answer the phone. They get the situation figured out and you’re not hanging on the phone for half hour to an hour on hold.

– Window Replacement Contractor, Minneapolis/St. Paul, MN

Medallion Bank is my go-to bank. I get a straightforward answer and they’re just a pleasure to work with. Medallion is steady and not constantly changing. When they do change, they notify me.

– Roofing and Siding Contractor, Grand Rapids, MI

They are truthful, they’re straightforward and they are the most helpful people I’ve ever worked with in my life. Their staff is beyond excellence.

– Exteriors Contractor, Syracuse, NY

Working with medallion is just easy because we know we’re going to get funded right away.

– Remodeling Contractor, New York, NY

Home Improvement Relationship Managers

Our experienced team is known for their knowledge, experience, and responsiveness to your needs. Meet the relationship manager assigned to your region of the country below.

Contact Us

Office Hours — Home Improvement Monday–Friday 8am – 6pm MT
Saturday 9am – 4pm MT

Holiday Closures

Home Improvement Lending

  • Phone: (888) 833-8570
  • Opt. 1 – Help with Existing Loan – Speak to an Agent
  • Opt. 2 – HI Lending
  • Opt. 3 – REC Lending
  • Opt. 4 – Customer Success
  • Toll Free Fax: 888.868.4410
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Home Improvement Lending

Our Blog Read Full Blog

Common Myths About Home Improvement Financing

Customer financing has been shown to increase sales by removing the “sticker shock” of the…

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3 Ways Contractors Can Sell More Home Improvement Loans to Customers

When contractors work with homeowners on a home improvement project, the cost is a precarious…

Read More

What to Know About Higher Interest Rates from the Federal Reserve

In recent months, there has been a lot of speculation around the Federal Reserve increasing…

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Home Improvement

Hours of Operation Monday – Friday
8am – 6pm MT
Saturday
9am – 4pm MT

Holiday Closures

Please note: Holiday closures are not the same for the Recreation and Home Improvement Departments.

  • New Year’s Day
  • Labor Day
  • Memorial Day
  • Thanksgiving
  • Independence Day
  • Christmas
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas
  • Day before Thanksgiving,
    Wednesday,
    November 26, 2025
    – Closing at 3:00 MT

    Day after Thanksgiving,
    Friday,
    November 28, 2025
    – Closing at 4:00 MT
  • Day before Christmas,
    Wednesday,
    December 24, 2025
    – Closing at 3:00 MT

    Day After Christmas,
    Friday,
    December 26, 2025
    – Closing at 4:00 MT

    Saturday after Christmas,
    December 27, 2025
    – Closed
  • New Year’s Eve
    Wednesday,
    December 31, 2025
    – Closing at 4:00 MT

    Day After New Years,
    Friday,
    January 2, 2026
    – Closing at 4:00 MT

    Saturday After New Years,
    January 3, 2026
    – Closed

Home Improvement Application Processing Open as Follows

Home Improvement loan application processing is open on the following holidays. All other departments are closed.

  • Martin Luther King Jr. Day
  • Columbus Day/Indigenous Peoples’ Day
  • Presidents’ Day
  • Veterans Day
  • Juneteenth
  • Martin Luther King Jr. Day
  • Presidents’ Day
  • Juneteenth
  • Columbus Day/Indigenous Peoples’ Day
  • Veterans Day

Recreation

Hours of Operation Monday – Friday
8am – 5pm MT
Closed Weekends

Holiday Closures

  • New Year’s Day
  • Labor Day
  • Martin Luther King Jr. Day
  • Columbus/Indigenous Peoples’ Day
  • Presidents' Day
  • Veterans Day
  • Memorial Day
  • Thanksgiving
  • Juneteenth
  • Christmas Day
  • Independence Day
  • New Year’s Day
  • Martin Luther King Jr. Day
  • Presidents' Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus/Indigenous Peoples’ Day
  • Veterans Day
  • Thanksgiving
  • Christmas Day
  • Day before Thanksgiving,
    Wednesday,
    November 26, 2025
    – Closing at 3:00 MT

    Day after Thanksgiving,
    Friday,
    November 28, 2025
    – Closing at 4:00 MT

    Day before Christmas,
    Wednesday,
    December 24, 2025
    – Closing at 3:00 MT
  • Day After Christmas,
    Friday,
    December 26, 2025
    – Closing at 4:00 MT

    New Year’s Eve
    Wednesday,
    December 31, 2025
    – Closing at 4:00 MT

    Day After New Years,
    Friday,
    January 2, 2026
    – Closing at 4:00 MT

Borrower Services

Hours of Operation Monday - Friday
8am-11pm MT
Saturday
9am-1pm MT

Holiday Closures

:
  • New Year's Day
  • Thanksgiving
  • Memorial Day
  • Christmas
  • Independence Day
  • New Year's Day
  • Memorial Day
  • Independence Day
  • Thanksgiving
  • Christmas

Welcome to Our New Website

Welcome to the newly redesigned MedallionBank.com. Our website now features a fresh look and includes a dedicated FAQ page for borrowers, as well as new content for strategic partners.

We would like to hear from you.

We value your feedback and always want to learn how we can improve. Please submit thoughts about your experience with Medallion Bank here:

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Give us a review

We invite you to share your experience with Medallion Bank on one of the websites listed below. Your reviews and feedback are important to us!