Home Improvement

Balancing Cost and Value for Homeowners

by Medallion Bank | June 1, 2022

The perfect home is difficult to find, which is why homeowners often do renovations to make their dreams a reality. As a contractor, you’ve probably walked through a home and listened to your customers’ dream projects. However, when they hear the estimate, reality sets in, and the objections start. What can you do in this situation to resolve these concerns and close the deal? Here are some things to consider to help shift the focus from the project’s cost to the long-term value.

A Home is an Investment

A home may be the most significant investment a person makes in their lifetime. Growing that investment often includes proper renovations and repairs over time, for both safety and aesthetics. When it comes to safety, homeowners need to upkeep things like the roof. But when homeowners invest in the aesthetic with projects like updated bathrooms or kitchens, it can increase the home’s overall value. Spending the money now can improve the resale value later and help avoid additional problems down the road.

Lean into your Experience

It’s very normal for customers to have additional questions and concerns when they hear the price of a home improvement project. However, their concerns can be common amongst many homeowners. Understanding these common concerns can help you have an honest and complete answer prepared for them. Preparing for difficult questions or objections can help you sound confident, experienced, and trustworthy. This simple preparation can help you as a contractor explain to a homeowner the value of their dream home improvement.

Offer Financing Early and Often

Don’t hesitate to bring up financing options. With financing becoming common practice, homeowners will expect financing options for their home improvement project. Mentioning this early and often can put your customers’ minds at ease right from the start. Working with a trusted lender like Medallion Bank can help you overcome early objections and shift the focus from cost to long-term value. We offer a wide array of financing options to ensure your customers have the convenience, flexibility, and support they need to create the home of their dreams.

Home Improvement

Hours of Operation Monday – Friday
8am – 6pm MT
Saturday
9am – 4pm MT

Holiday Closures

Please note: Holiday closures are not the same for the Recreation and Home Improvement Departments.

  • New Year’s Day
  • Labor Day
  • Memorial Day
  • Thanksgiving
  • Independence Day
  • Christmas
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas
  • Day before Thanksgiving,
    Wednesday,
    November 26, 2025
    – Closing at 3:00 MT

    Day after Thanksgiving,
    Friday,
    November 28, 2025
    – Closing at 4:00 MT
  • Day before Christmas,
    Wednesday,
    December 24, 2025
    – Closing at 3:00 MT

    Day After Christmas,
    Friday,
    December 26, 2025
    – Closing at 4:00 MT

    Saturday after Christmas,
    December 27, 2025
    – Closed
  • New Year’s Eve
    Wednesday,
    December 31, 2025
    – Closing at 4:00 MT

    Day After New Years,
    Friday,
    January 2, 2026
    – Closing at 4:00 MT

    Saturday After New Years,
    January 3, 2026
    – Closed

Home Improvement Application Processing Open as Follows

Home Improvement loan application processing is open on the following holidays. All other departments are closed.

  • Martin Luther King Jr. Day
  • Columbus Day/Indigenous Peoples’ Day
  • Presidents’ Day
  • Veterans Day
  • Juneteenth
  • Martin Luther King Jr. Day
  • Presidents’ Day
  • Juneteenth
  • Columbus Day/Indigenous Peoples’ Day
  • Veterans Day

Recreation

Hours of Operation Monday – Friday
8am – 5pm MT
Closed Weekends

Holiday Closures

  • New Year’s Day
  • Labor Day
  • Martin Luther King Jr. Day
  • Columbus/Indigenous Peoples’ Day
  • Presidents' Day
  • Veterans Day
  • Memorial Day
  • Thanksgiving
  • Juneteenth
  • Christmas Day
  • Independence Day
  • New Year’s Day
  • Martin Luther King Jr. Day
  • Presidents' Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus/Indigenous Peoples’ Day
  • Veterans Day
  • Thanksgiving
  • Christmas Day
  • Day before Thanksgiving,
    Wednesday,
    November 26, 2025
    – Closing at 3:00 MT

    Day after Thanksgiving,
    Friday,
    November 28, 2025
    – Closing at 4:00 MT

    Day before Christmas,
    Wednesday,
    December 24, 2025
    – Closing at 3:00 MT
  • Day After Christmas,
    Friday,
    December 26, 2025
    – Closing at 4:00 MT

    New Year’s Eve
    Wednesday,
    December 31, 2025
    – Closing at 4:00 MT

    Day After New Years,
    Friday,
    January 2, 2026
    – Closing at 4:00 MT

Borrower Services

Hours of Operation Monday - Friday
8am-11pm MT
Saturday
9am-1pm MT

Holiday Closures

:
  • New Year's Day
  • Thanksgiving
  • Memorial Day
  • Christmas
  • Independence Day
  • New Year's Day
  • Memorial Day
  • Independence Day
  • Thanksgiving
  • Christmas

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